The Kenya Revenue Authority (KRA) has informed taxpayers and all stakeholders that its iTax platform will undergo scheduled maintenance starting Sunday, March 1, 2026, at 8 pm and ending Monday, March 2, at 12 am.
The downtime is expected to last four hours, during which the system will be completely unavailable.
In a notice issued Saturday, KRA assured the public that the maintenance is part of ongoing efforts to enhance the performance and reliability of iTax, which is used by millions of Kenyans for filing taxes, making payments, and accessing various revenue services.
All iTax users are advised to plan their transactions in advance to avoid any inconvenience during the scheduled maintenance.
“We regret any inconvenience caused," reads the notice.
iTax is the backbone of Kenya’s tax collection system.
It is an online platform designed to make tax compliance easier, faster, and more transparent for both individuals and businesses.
Launched in 2012, iTax allows taxpayers to register, file tax returns, make payments, and access a range of KRA services without the need to visit physical offices.
Through iTax, Kenyans can handle different types of taxes, including Pay-As-You-Earn (PAYE), Value Added Tax (VAT), Corporate Income Tax, and Turnover Tax.
The system also enables taxpayers to apply for Personal Identification Numbers (PINs), check tax compliance status, and generate official documents such as tax certificates.
iTax operates 24/7, giving users the convenience of managing tax obligations at any time.
It also reduces errors and fraud by using automated calculations and secure digital processes.
KRA regularly updates the platform to enhance functionality, improve user experience, and ensure data security.
According to KRA, “iTax is central to our mission of making tax collection efficient and transparent."
It empowers taxpayers to meet their obligations conveniently while supporting national revenue growth.
With millions of Kenyans relying on it, iTax has become an essential tool in Kenya’s digital transformation of revenue services, promoting compliance and accountability nationwide.
The scheduled maintenance comes as KRA continues to push for digital transformation in revenue collection, aiming to make tax compliance more accessible and user-friendly for both individuals and businesses.
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