What CEOs in East Africa think will be the impact of AI in their organisation

East African CEOs see AI as crucial for organisational success, expecting it to enhance efficiency, drive innovation, and reshape the workforce.

This is through upskilling and redeployment rather than just job cuts.

The CEOs are focused on integrating AI to improve competitiveness and customer experiences.

They acknowledge the need to adapt talent to new roles and equip them with AI skills.

This approach includes both internal upskilling and hiring new tech-capable talent, with many prioritising a strategic and balanced adoption of AI to achieve meaningful returns