How to get full breakdown of your electricity token pricing

Kenya Power has provided a clear, step-by-step guide on how to get a detailed breakdown of your electricity token pricing using a prepaid meter.

The process begins by dialling *977# (Step 1).

Next, users must select option 1, which corresponds to "prepaid services" (Step 2).

Following this, the user needs to choose "token details" from the subsequent menu (Step 3).

The fourth step involves entering or selecting their specific meter number.

Finally, the user selects the particular token for which they want to view the detailed pricing information (Step 5).

This guide aims to empower consumers with transparency regarding their electricity costs.