AAR Hospital earns international recognition for patient safety and care standards

Hospitals that qualify are required to document processes, track outcomes, and undergo periodic reviews to maintain compliance. /HANDOUT

Patients at AAR Hospital are set to receive care under updated safety and quality systems, an international assessment that measures hospital performance against global healthcare standards.

This is after the facility received SafeCare certification in November 2025, meaning the hospital has met requirements on clinical procedures, patient handling, emergency response, and administrative systems.

Hospitals that qualify are required to document processes, track outcomes, and undergo periodic reviews to maintain compliance.

AAR Hospital Chief Executive Officer Dr Aysha Edwards, said the assessment examined measures to reduce medical errors, strengthen infection prevention, and standardise care from admission through discharge.

“The SafeCare certification reflects our unwavering commitment to patient safety and clinical excellence. It is not simply about meeting standards; it is about building systems that consistently protect our patients, support our clinical teams and drive better health outcomes,” said Dr. Edwards

The review also requires regular audits and monitoring to identify and correct operational gaps.

SafeCare standards include staff training and performance monitoring, aimed at aligning healthcare workers with evidence-based clinical practices. Hospitals must also maintain clear documentation systems to track service delivery and patient outcomes.

Unlike one-off accreditations, SafeCare involves repeat evaluations to ensure hospitals continue meeting safety and quality benchmarks. The process also assesses patient rights, privacy protections and feedback mechanisms.

“Standardised systems give patients confidence that wherever they enter our hospital emergency, outpatient or inpatient, the quality of care remains consistent. Our focus is on delivering safe, evidence-based treatment every single time,” Dr Edwards added

The certification places AAR Hospital among facilities operating under internationally benchmarked quality assurance systems, as healthcare providers in Kenya face increasing scrutiny over patient safety and service standards.

Unlike one-time accreditations, SafeCare certification involves regular assessments to ensure sustained compliance and continuous improvement. The hospital will undergo periodic evaluations aimed at strengthening service delivery and enhancing patient experience.

Beyond clinical performance, the certification underscores AAR Hospital’s commitment to patient-centred care. Emphasis is placed on protecting patient rights, dignity and privacy, while structured feedback mechanisms ensure concerns are addressed constructively.

“For us, quality healthcare means clinical excellence combined with compassion, dignity and respect. SafeCare certification reinforces our promise to deliver care that patients and families can trust,” he added.