KRA directs Uber drivers to upload PIN certificate by January 30

The Kenya Revenue Authority (KRA) has directed all Uber drivers to upload a valid KRA PIN certificate as part of new tax compliance requirements.

In a notice issued to drivers, Uber said the directive is meant to help the company “facilitate driver compliance with tax laws and requirements.”

Drivers have until January 30, 2026, to upload the document.

According to the communication, drivers are required to log into their Uber account and submit the certificate under Account > Documents > KRA PIN.

The company warned that failure to comply could lead to loss of access to the platform.

“If you fail to comply with this directive from the Kenya Revenue Authority, you may lose access to the Uber App,” the notice reads.

Uber thanked drivers for their cooperation, adding, “Thanks for driving using the Uber App!”

The new requirement comes amid continued efforts by KRA to enforce digital platform taxation and ensure all service providers meet statutory tax obligations.

In recent years, the KRA has intensified efforts to enforce tax compliance among workers operating on digital and gig platforms, including ride-hailing, delivery, e-commerce and online professional services.

This follows policy shifts aimed at ensuring that individuals earning income through digital platforms meet their tax obligations in line with the Tax Procedures Act and the Income Tax Act. KRA has repeatedly emphasised that all persons earning income in the country must be registered for a Personal Identification Number (PIN), which serves as the primary identifier for tax administration.

The PIN is used to declare earnings, file returns, and remit taxes such as income tax, VAT, where applicable and other statutory obligations.

For digital platform workers, the PIN certificate is the simplest proof that an individual is recognised in the tax system.

The authority has also been working closely with companies in the digital transport sector, including ride-hailing platforms like Uber, Bolt and Little, to streamline tax enforcement.

These platforms are required to cooperate with the government under existing legislation governing digital marketplace taxation.

Part of this cooperation includes verifying that drivers and service providers operating through their apps are properly registered for tax purposes.

Over the past two years, KRA has increasingly shifted to data-driven compliance measures.

By requiring platforms to collect or verify identification and PIN details from service providers, the taxman aims to reduce revenue leakage and broaden the tax base as directed under national fiscal policies.

The government has argued that the digital transport industry has grown into a major source of income for thousands of young Kenyans, making formal compliance necessary to ensure fairness across sectors.

KRA maintains that proper registration helps drivers access services such as tax filing support, compliance certificates, and eligibility for financial products that require proof of tax registration.