The room is quiet, but her phone is alive.

Lying on her bed, a young woman scrolls through TikTok, laughing at funny videos and sharing the ones she likes. She switches to WhatsApp, replies to messagesandsendslaughingemojisinagroupchat.Afewminuteslater,sheison Instagram, liking pictures, congratulating friends on their achievements and watching videos of other people's lives.

Forawhile,shefeelsconnected.Thereisalwayssomethingtowatch,someoneto talk to or a post to comment on. Her phone keeps her occupied, and time passes without her noticing.

Then,suddenly,thescreengoesdark.

Theroombecomes quiet.Thereareno morevideos to watch,messagesto replyto orpicturestolike.Sheputsherphonedownandlooksaround.Forthefirsttimein a while, there is nothing to distract her from her thoughts.

Despitespendinghoursinteractingwithpeopleonline,shestillfeelslonely. How can someone be connected to so many people and still feel alone?

This is a question many young adults are beginning to ask themselves. Social media has made communication easier than ever before. With platforms such as TikTok,WhatsAppandInstagram,friendscansharejokes,celebrateachievements and stay in touch regardless of distance. Yet, having people to talk to does not always mean having someone who understands what we are going through.

For some young adults, loneliness does not necessarily mean having no friends. It can mean having nobody to talk to about what really matters, feeling misunderstoodeveninagroup,orwishingsomeonewouldnoticethatsomethingis wrong without having to explain everything.

Franklinunderstandsthisfeeling.Hesaysthatbeingactiveonsocialmediadoes not always take away his loneliness.

"Yes, sometimes I feel lonely even when I'm active on social media. I can chat withpeopleandseetheirposts,butstillfeellikesomethingismissing.

“I'velearned that being connected online is not the same as having someone who truly understands and cares about you," he says.

His experience reflects a difference between being socially active and feeling emotionally connected. A person can have hundreds of followers, receive messages throughout the day and participate in group conversations while still wishingforagenuineconnection.Sometimes,whatsomeoneneedsisnotanother notification but a friend who can sit with them, listen without judging and offer comfort when things are difficult.

Social media can also influence how young adults view their own lives. Opening InstagramorTikTokoftenmeansseeingotherpeople'scelebrations,relationships, graduations, holidays and career achievements. Although these moments may be genuine, they rarely show the entire story behind them.

Forsomeonewhoisstrugglingfinancially,lookingforajoboruncertainaboutthe future, seeing these posts repeatedly can create the feeling that everyone else is moving forward while they remain in the same place.

Franklinadmitsthathesometimesexperiencesthisfeeling.

"Sometimes I feel happy for them, but at times I compare my life with theirs and feellike I'm fallingbehind. However, I remind myselfthat everyonehas their own journeyandpeoplemostlyposttheirbestmoments,nottheirstruggles.Ourhuman weakness sometimes makes us compare ourselves," he explains.

His words highlight a familiar struggle among young adults. It is possible to be genuinely happy for a friend and, at the same time, feel disappointed about one's own situation. These feelings do not necessarily mean someone is jealous or wishesotherswouldfail.Sometimes,anotherperson'sachievementremindsusof something we are still hoping to achieve ourselves.

The difficulty is that social media makes these comparisons easy to repeat. A person may open an appto relax, onlytoleave feeling less satisfiedwith their own life.Withoutrealisingit,theymaybeginmeasuringtheirprogress againstcarefully selected moments from other people's experiences.

Rememberingthateverypersonhasadifferentjourneycanhelpputthesefeelings into perspective. However, it is also important to recognise that knowing social media shows only part of the story does not automatically stop the emotional impact of what we see.

ForMiriam,lonelinessisconnectedtoanotherchallenge:thepressuretoappear happy even when life is difficult.

"Thisyearhasbeentheworst.Ihavebeenbattlingmentalhealth issues,andnoone knew about it because I always portray myself as a happy soul on the internet just to convince people that I'm okay, which is not true," she says.

Miriam's experience reveals a side of social media that is easy to overlook. While peopleoftenusetheseplatformstoexpressthemselves,theymayalsofeelpressure to maintain an image that does not reflect their actual feelings.

Someone can post funny videos, share encouraging messages and laugh with friendsduringavideocallwhile privatelydealingwithemotionalpain.Sometimes, posting happy content becomes a way of avoiding difficult questions from others.

Atothertimes,itissimplyeasiertoshowasmilingfacethantoexplainwhatis happening inside.

Theproblemisthatwhenpeoplerepeatedlypresentthemselvesasbeingfine,those around them may have little reason to suspect otherwise. Friends see the posts and assume everything is okay. The person who is struggling may then feel even more alone because nobody seems to notice.

Thisraisesanimportantquestion:howoftendoweaskourfriendshowtheyare doing, and how often do we take their answer at face value?

Miriamalsodescribesfeelinglonelyevenwhensheisparticipatingingroupchats or video calls. Once the conversations end, she is left alone with her thoughts.

Herexperienceremindsusthatthenumberofconversationswehaveisnotalways a reliable measure of how connected we feel. What matters is whether we can be ourselvesinthoseconversations,expressdifficultemotionsandtrustthatsomeone will listen without making us feel weak or judged.

Online friendships can still offer meaningful support. For people who live far apart, struggle to make friends in person or find comfort in communities with similarexperiences,socialmediacanprovideavaluablesenseofbelonging.A message from a friend at the right moment can make a difficult day feel more manageable.

However,digitalcommunicationhaslimitations.Ashortmessagemaynotreveal the sadness behind someone's words, and a laughing emoji cannot always tell us whether a person is genuinely happy. Even during video calls, people can hide what they are feeling.

Face-to-face interaction can sometimes make it easier to recognise these signs through facial expressions, body language and tone of voice. Spending time togetheralsocreatesopportunitiesforconversationsthatgobeyondquickreplies and reactions. Nevertheless, physical presence alone does not guarantee understanding; what matters is the willingness to listen and care.

The answer, therefore, is not necessarilytoabandon social media. Theseplatforms have become part of everyday life, and they can help young adults maintain friendships,discoveropportunitiesandfindcommunitieswheretheyfeelaccepted. Instead, the challenge is to use them in ways that support, rather than replace, meaningful human relationships.

Thismaybeginwithsmallchanges.Takingabreakfromscrollingwhenitstarts affecting one's mood, avoiding constant comparisons and making time for conversations beyond social media can help. Checking on a friend, inviting someone for a walk or asking a question that goes beyond "How are you?" may also create space for more honest communication.

Most importantly, young adults should feel that they do not have to appear happy allthetimetobeaccepted.Admittingthatlifeisdifficultshouldnotbetreatedasa weakness. When emotional struggles become overwhelming,speaking to atrusted person or seeking professional mental health support can be an important step.

Astheyoungwomanintheopeningsceneputsdownherphone,thenotifications may continue coming in. Her online friends are still there, and the world beyond herroomremainsbusy.Yet,thequietaroundherremindsusthatbeingreachable is not the same as feeling understood.

Perhaps the real issue is not that young adults have too many online connections, butthatsomeofthoseconnectionsleavelittleroomforvulnerability,honestyand deeper understanding.

In a world where people can reach one another in seconds, we should also learn to make time for one another beyond the screen. A message can begin a friendship, a commentcanbrightensomeone'sday,andavideocallcanbringpeoplecloser.But genuine connection also means noticing when a friend goes quiet, listening when someone admits they are struggling and creating relationships where nobody has to pretend to be okay.

Ultimately, the question is not how many people we can reach online. It is whether, when the screen goes dark and life becomes difficult, we have someone we can turn to without fear of being judged.

Mass communication student at Mount Kenya University, Nairobi campus