SHA CEO Mercy Mwangangi and President William Ruto are taken through the operations of the National Ambulance Dispatch Centre and the 922 emergency line on August 5, 2026/PCS
President William
Ruto officially launched the National Ambulance Dispatch
Centre and the 922 emergency line on Wednesday.
This sets the stage for a nationally
coordinated system aimed at making emergency medical services faster
and more accessible.
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Under the system, a
person facing a medical emergency will call 922, with a trained
dispatcher expected to establish the caller’s location and the
nature and urgency of the emergency.
President William Ruto at the National Ambulance Dispatch Centre on August 5, 2026/PCSSHA CEO Mercy Mwangangi with President William Ruto and other leaders during the launch of the National Ambulance Dispatch Centre and the 922 emergency line on August 5, 2026/PCSThe National Ambulance Dispatch Centre on August 5, 2026/PCS
The centre will then
identify an available ambulance within the network and coordinate its
deployment to the scene before the patient is evacuated to an
appropriate health facility.
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Ruto said the
initiative would help address the challenge of fragmented ambulance
services, where patients and families have previously had to search
for available emergency transport on their own.
President William Ruto shakes hands with a baby during the launch of the National Ambulance Dispatch Centre and the 922 emergency line on August 5, 2026/PCSPresident William Ruto with Health Cabinet Secretary Aden Duale inspects an ambulance during the launch of the National Ambulance Dispatch Centre and the 922 emergency line on August 5, 2026/PCSPresident William Ruto holds a baby during the launch of the National Ambulance Dispatch Centre and the 922 emergency line on August 5, 2026/PCSPresident William Ruto flags off an ambulance during the launch of the National Ambulance Dispatch Centre and the 922 emergency line on August 5, 2026/PCSHealth Cabinet Secretary Aden Duale (right) with Principal Secretaries Ouma Oluga (Medical Services) and Mary Muthoni (Public Health), among others, on August 5, 2026/PCSSHA CEO Mercy Mwangangi with President William Ruto and other leaders during the launch of the National Ambulance Dispatch Centre and the 922 emergency line/PCSPresident William Ruto is received by COG chairperson Ahmed Abdullahi as Health CS Aden Duale looks on at SHA headquarters on August 5, 2026/PCSPresident William Ruto flags off an ambulance when he launched the National Ambulance Dispatch Centre in Nairobi on August 5, 2026/PCSPresident William Ruto with other leaders inside the National Ambulance Dispatch Centre in Nairobi/PCS
