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Active SIM (Mobile) Subscriptions refer to those SIM cards used at least once in the last three months and have generated revenue through making or receiving a call or carrying out a non-voice activity such as sending or receiving an SMS, accessing the Internet, Airtime top-up, transacting using mobile money and mobile banking).

Activities that do not result in revenue generation such as balance enquiry, unanswered calls, and password resets, amongst other free services, do not qualify a customer account as active.

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The number of active mobile (SIM) subscriptions grew by 1.6 per cent to 70.0 million by the end of September 2024 from 68.9 million recorded last quarter representing a penetration rate of 135.8 per cent.