The National Transport and Safety Authority (NTSA) has reminded motor vehicle owners that they have four months to collect physical logbooks currently held at its offices before the documents are disposed of.
The reminder comes ahead of the expiry of a six-month deadline set by the Authority for the storage of printed but uncollected logbooks.
In a public notice, NTSA said it would not store currently printed and yet-to-be-collected logbooks for more than six months.
With four months remaining to the deadline, the authority has urged motorists who have not collected their documents to do so as soon as possible to avoid inconvenience.
“NTSA will not store currently printed and yet to be collected logbooks for more than a period of six (6) months,” the authority said in the notice.
NTSA warned that after the six-month period, all uncollected logbooks would be disposed of in accordance with its policy.
The authority has also cautioned motorists that they may be unable to access services requiring a copy of a logbook without attaching the current or original document to their applications.
“Clients will not be able to access services that require a copy of logbook without attaching the current/original logbook in their application,” NTSA said.
Collection of the logbooks is free, with motorists required to carry their previous logbook and present an identification document at the collection centre or NTSA office for verification.
NTSA offices are open from Monday to Friday between 8am and 5pm to facilitate collection and provide other services.
The authority has encouraged motorists requiring assistance to use its service points, official correspondence channels, contact centre and switchboard, social media platforms and web complaint platform.
The notice comes as NTSA continues implementing the transition from physical logbooks to the digital motor vehicle registration system.
The new digital system, commonly referred to as the e-logbook, officially took effect on June 10, 2026, marking the end of the traditional paper-based Certificate of Registration for newly processed transactions.
The transition is part of the government's broader push to digitise public services and expand the use of the e-Citizen platform.
NTSA has said the digital system is intended to address challenges associated with physical logbooks, including forgery, delays in ownership transfers and the inconvenience of repeated visits to government offices.
The digitisation of the process is also expected to make it easier to verify vehicle ownership and improve the security and efficiency of motor vehicle registration services.
Motor vehicle owners who still have physical logbooks awaiting collection have therefore been urged not to wait until the deadline, with NTSA encouraging them to visit the relevant offices and collect the documents at the earliest opportunity.
