A Kenyan Airbnb host has sparked widespread discussion online after sharing one of the most unpleasant experiences he has faced while running a short-term rental business.

The host revealed that guests left human faeces on the floor of one of his Airbnb units, describing the incident as one of the many hidden challenges that property owners encounter in the hospitality business.
In a video shared online, the host discouraged people from assuming that operating an Airbnb is easy money. He explained that behind the income are unexpected situations that require patience, time, and additional cleaning costs.
“People should treat BNBs like their own home. Behave responsibly and behave like grown-ups.”
The video quickly attracted thousands of views and generated a lively debate on social media, with many users expressing disbelief while others sympathised with the host.

Host Highlights Challenges in the Airbnb Business

According to the host, many people only see the profits associated with short-term rentals but rarely consider the damage that inconsiderate guests can leave behind.
He urged guests to respect rental properties and remember that they are someone’s investment and source of income.
Incidents involving damaged property, missing household items, and excessive cleaning have previously been cited by accommodation providers worldwide as some of the risks associated with short-term rentals. 

Host's nightmare // Gemini

Online Users React

The incident prompted a mixture of shock, humour and sympathy from social media users.
One commenter wrote: “Why would anyone do that?” — @carsonfrenzy Another user added: “People are so evil out here… May God protect us against such people.” — @litiapendo

Fans Reactions

Among the reactions were:
  • perry_africana: “That’s just so low tbh 😳😂”
  • life_as_snappy: “Hawa waseee wa forex surely 😂”
  • chiwawa_wagidoo: “Kunanuka tu mavi mavi huku 😂”
  • belmybremah: “😂😂 Na utapanguza?”
  • doreenbella2: “Hao walikua mashoga aki coz hiyo si normal.”
  • fesdrone254: “SIM 2 gone wrong 😂😂”
  • effiemagy: “Uyu kama si kukunywa mratina ama shimo la tako sijui 😂”
  • _mwamino: “Pole nilikua nimebanwa 😂”

Respecting Short-Term Rental Properties

The growth of short-term rentals in Kenya has created new income opportunities for property owners. However, hosts also face operational challenges, including property damage, theft, excessive cleaning, and disputes with guests.
Industry experts generally encourage hosts to set clear house rules, carry out inspections after each stay, and use booking platforms that provide guest verification and damage reporting systems.
For guests, respecting accommodation by maintaining cleanliness and following house rules helps ensure positive experiences for both visitors and hosts.

Restoring order // Gemini