In2024,remittancesfromtheKenyandiasporareachedapproximately$4.95billion(Sh638 billion),makingthemoneofthecountry’slargestsourcesofforeignexchange,aheadoftraditional sectors such as tea and tourism. The diaspora has increasingly been positioned as a key pillar of Kenya’s economic strategy.

 

However,beneaththisgrowthliesastructuralconstraint:theprocessoflicensingthecompanies thatfacilitatethesecross-borderflowsremainsslow,opaque andlargelymanual.

At the centre of this issue is the Money Remittance Provider (MRP) licence, issued by the CentralBankofKenya(CBK).Thislicenceenablesfirmstolegallymovefundsacrossborders andisthereforefundamentaltotheefficiency,cost andaccessibilityofremittanceservices. 

Where licensing functions efficiently, competition increases, transaction costs decline and consumersbenefit from faster and more reliable services. Where it does not, delaysand uncertainty areultimatelypassedontoendusersthroughhigherfeesandlimitedoptions.

ThestatutoryminimumcorecapitalrequirementforanMRPlicenceisSh20million.Whilethis reflectstheneedtosafeguardatrust-basedsector,itsuniformapplicationacrossdifferentbusiness modelsraisespracticalconcerns.Smallerorcorridor-specificoperators,whichmaynotpresent systemicrisk,aresubjecttothesamethresholdaslargerinstitutions.Thishastheeffectoflimiting marketentryandslowing thepaceof innovation. 

Moresignificant,however,istheadministrativerealityofthelicensingprocessitself.Industry participantsroutinelyreporttimelinesof12to24months,oftenwithoutformalfeedbackduring the reviewperiod. In a sector definedby digital speed andreal-time transactions, such delays create uncertaintyand raise the cost of market entry.

Thereisalsolimitedtransparencyinhowapplicationsprogress.Unlikeotherjurisdictionsthat have adopted digital portals to track regulatory submissions, Kenya’s process remains largely opaque,withapplicantsrelyingonmanualfollow-upstoestablishthestatusoftheirfiles.Thislack ofvisibilityaffectsinvestorconfidenceandcomplicatescapitalplanning.

IfKenyaistomaintainitspositionasaregionalfintechhub,thereisacaseforrefiningboththe structureandadministrationoftheMRPlicensingframework.

First,atieredapproachtolicensingcouldbetteraligncapitalrequirementswiththescaleandrisk profileof differentoperators. This wouldallowsmallerentrants toparticipatein specificcorridors withoutunderminingfinancialstability.

Second, the introduction of a digitalapplicationand trackingsystem would improve transparency and reduce reliance on informal processes. Real-time visibility of application status would enhance predictability for both local and international investors.

Third, clearly defined service timelines would provide greater certainty. A structured review framework,evenifstaged,wouldsignalregulatoryefficiencyandsupportbroaderinvestmentin the sector.

Kenyahasbuiltastrongreputationindigitalpayments.Aligningthelicensingframeworkwiththe pace and sophistication of the market would help ensure that this reputation translates into sustainedgrowthincross-borderfinancialservices.

Fintech regulatory and compliance consultant, advocate of the High Court of Kenya and founder of Mofintech Africa