The National Police Service (NPS) has launched a three-day (72-hour) investigation into an alleged case of serious misconduct by officers at Nandi Hills Police Station in Nandi County.
The move follows the circulation of CCTV footage on social media depicting the incident, which preliminary reviews indicate occurred on January 10, 2026.
The footage, which has circulated widely online, shows uniformed officers entering a pool hall in Nandi Hills town where a group of young men were playing.
The officers reportedly ordered them to lie on the floor and, according to the video, some were slapped while others were struck with batons. The officers left the premises after nearly eight minutes.
The video prompted condemnation from local leaders, including Nandi Governor Stephen Sang, who described the conduct as a violation of citizens’ constitutional rights.
“The National Police Service is appalled by what has been depicted in the footage and unequivocally condemns such barbaric behaviour, which has no place in a civilised society,” Police spokesperson Muchiri Nyaga said in a statement on Friday.
Nyaga said the actions constitute a clear violation of the National Police Service Act, the Code of Conduct for Police Officers, and the fundamental principles of human rights and dignity.
“This conduct is a grave breach of the law and an affront to the many dedicated and professional officers who serve with integrity,” Nyaga said.
He said the Inspector General of Police has personally viewed the footage and ordered the Internal Affairs Unit to carry out a swift and thorough investigation within three days, pledging that the process will be conducted with the utmost professionalism to establish the full facts and circumstances.
“This investigation will be conducted with the utmost professionalism, and the Service will work closely with other independent institutions to ensure transparency and accountability. Upon conclusion of the investigation, any officer found culpable will be dealt with accordingly,” Nyaga added.
The NPS also sought to reassure the public that the incident is isolated and does not reflect the values, standards, or training of the Service.
“To all officers, service to the people must at all times remain courteous, respectful, and professional. Anything short of this shall be dealt with firmly, swiftly, and in accordance with the law,” Nyaga said.
The Service further emphasised its commitment to serving and protecting all Kenyans in a fair, lawful, and professional manner, and encouraged anyone with information that may assist the ongoing investigation to contact the nearest police station, or use the toll-free numbers 999, 911, or 112, or provide information anonymously through #FichuaKwaDCI on 0800 722 203 or WhatsApp 0709 570 000.
“The National Police Service is resolute in conducting an impartial, thorough, and expedient investigation in accordance with the law and reiterates its full commitment to maintaining the highest standards of professionalism and discipline among its members,” Nyaga said.
Earlier, Inspector General of Police Douglas Kanja ordered an immediate investigation into an alleged police assault.
The IG instructed the Director of the Internal Affairs Unit (IAU) to investigate potential human rights violations, abuse of power, and assault by the officers involved.
“Following this incident, the Inspector General of Police has instructed the Director of the Internal Affairs Unit to commence investigations with immediate effect into alleged human rights violations, abuse of power, and assault,” the National Police Service said in a statement.
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